What We Collect and Why We Keep It
We collect the information you give us when you register — your name, contact details and date of birth — plus transactional data generated when you deposit or withdraw through bKash, Nagad or Rocket. Every time a payment clears, a record is written to your account
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history; that record helps us resolve disputes and meet our obligations under applicable law. We also collect device and session data automatically: your IP address, browser type and the pages you move through. This lets us detect unusual login attempts and flag activity that does not
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match your normal account pattern. We do not sell your personal data to third parties. Payment-method data, including your mobile wallet number used for bKash, Nagad or Rocket transactions, is encrypted before storage and never shared outside the scope of processing your transaction. If you use
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our platform from Dhaka or anywhere else in Bangladesh, the same data-handling rules apply — eligibility and certain rights may still depend on your local law and the eligible regions we serve. We keep account data for as long as your account is active and for
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a defined period after closure, in line with standard data-retention practice.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.